Platinum Health Products (we, our, us) recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it tells you how we collect and manage your personal information.

We respect your rights to privacy under applicable privacy laws and we comply with all requirements in respect of the collection, management and disclosure of your personal information.

What is your personal information?

When used in this privacy policy, the term “personal information” refers to any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

What personal information do we collect and hold?

We may collect the following types of personal information:

Name : Platinum Health Products
Mailing or street address : Level 16, 175 Pitt Street, Sydney NSW 2000
Please also include this same address
Email address : Info@platinumhealthproducts.com
your employment-related information if you apply for a position with us
profession, occupation or job title
details of the products and services you have purchased from us or enquired about
any additional information you provide through our website or online presence
information provided through customer surveys or interactions

How do we collect your personal information?

We collect your personal information directly from you unless it is unreasonable or impracticable to do so. This may include:

through your use of our website
phone enquiries
job applications
conversations with our representatives
purchase orders
participation in promotions or competitions

We may also collect personal information from third parties such as service providers, marketing agencies, or partners.

What happens if we can’t collect your personal information?

If you do not provide your personal information:

we may not be able to provide products or services
we may not send offers or promotions
your website experience may be limited
we may not process job applications
you may not be eligible for promotions

Why do we collect and use your personal information?

We collect your personal information to:

provide products and services
respond to enquiries
improve our website
conduct business operations
send marketing communications
manage promotions and competitions
update records
process complaints
comply with legal obligations

Your personal information will not be sold or shared except as described in this policy.

To whom may we disclose your information?

We may disclose your personal information to:

our employees and service providers
IT and hosting providers
delivery and payment partners
professional advisors
business partners

Direct marketing

We may send you marketing messages via email, SMS, or other methods. You can opt out anytime by contacting Platinum Health Product or using the unsubscribe option.

Access and correction

You can request access to your personal information by contacting us. We may charge a small fee for providing access, but corrections are free.

Privacy complaints

If you believe your privacy has been breached, please contact Platinum Health Product with details. We will investigate and respond as quickly as possible.

Overseas disclosure

We may share data with service providers located outside your country. We take reasonable steps to ensure your data is protected.

Security

We take reasonable steps to protect your personal information. However, data transmission over the internet is not completely secure, and you provide information at your own risk.

Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Passive data collection

We may collect information such as visit time, pages viewed, and usage patterns to improve our website.

Cookies

We use cookies to enhance your browsing experience. Cookies do not identify you personally but help improve functionality.